RE: Important of the “Customer Reviews” to a brand

Yes, you are right. because online reviews help to SEO and company growth also. 92% of people decided on a brand like online reviews. For example, If you download an app on the play store or app store, first of all, you did go and read the reviews or feedbacks. then you download the app. So online reviews are very important to a brand. if you really want to growth definitely you have to focus on online reviews.

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